Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I request a Custom Cookie Cutter?

Please send us a message with the form on the right with your custom Cookie Cutter request. Please include any images needed for the cookie cutter.

What are the delivery charges for orders from the FunOrders Shop?

Shipping costs are factored at checkout depending on the weight and location of delivery. All orders over $25 are eligible for FREE Shipping.

Which payment methods are accepted in the FunOrders Shop?

We accept all major credit cards securely via Stripe. We also accept all forms of payment via Paypal.

How long will delivery take?

Delivery normally takes 3-5 days after placing the order for the item to arrive. Priority mail is available as well.

How secure is shopping in the Online Shop? Is my data protected?

All orders processed are secure and 100% protected, and backed up with the security of Stripe, Paypal, and ran through secure connections.

What exactly happens after ordering?

After placing your order, little gnomes get hard to work crafting your chosen item with the most high quality materials. You will soon receive a tracking number via your email, and wait at your door for your wonderful item to arrive!

Do I receive an invoice for my order?

We include an invoice for each and every order.

Send us an email

Please include all files included with your custom request. Accepted file types are .stl|.obj|.jpg|.jpeg|.svg|.ai|.psd|.png.